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Property Management



House & Son Property Management



House and Son are a long-established Firm and we pride ourselves on Quality Management, and not Quantity.

We offer a friendly and efficient Property Management Service and our experienced team is fully competent in the latest Legislation. All of our Property Managers are accredited by IRPM.

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Tailored Service



The Management of your property will be individually tailored to suit all your needs.

All aspects of Block Management are undertaken, including the organisation of general maintenance and insurance. Corresponding fully with all Lessees in person, by telephone and in writing, as appropriate. Collection of service charges and ground rent, site visits and meetings with Lessees, as required. Corresponding with solicitors about any sale of your property.
 
House & Son is a member of the RICS Client Money Protection Scheme. This scheme provides protection, as a last resort, in instances where an RICS Regulated firm is unable to repay a client's money. (Subject to scheme rules)

A full list of the services we offer as part of the Contract are as follows:

General
  • We are regulated by the RICS (Royal Institution of Chartered Surveyors) and therefore able to arrange insurance and handle claims.
  • We comply with the code of Residential Management, as approved by the Department of Environment and the Royal Institution of Chartered Surveyors
  • We have a specialist Accounts Department and all monies are kept in separate Bank Accounts.
  • We have Professional Indemnity Insurance up to £1,200,000 for each and every claim.
Legal
  • Awareness of Legislation
  • Ensuring compliance with Lease Covenants
  • Organising all necessary Health & Safety Assessments, to comply with Legislation (an additional cost may be applicable)
Communication
  • Attending Directors/Residents meetings, when required
  • Dealing with Residents enquiries
  • Regular site visits
  • Landlord & Tenant Act Notices

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Accounting
  • Preparation of Budgets
  • Issuing Demands
  • Making payments to Contractors
  • Debt Collection
  • Maintaining and reconciling individual Block Bank Accounts
  • Liaising with Accountants in producing year-end Accounts
Maintenance
  • Raising ‘Repair Orders’ to Contractors and chasing through to completion of works
  • Arranging Contracts as may be required (e.g. lift, fire alarm etc;)
  • We have an extensive range of independent reliable Contractors with the appropriate Insurances, References and Risk Assessments in place
  • Major works Contracts placed out of tender

Insurance
  • In some cases, we receive an annual fee upon renewal, for arranging the most appropriate Insurance Cover for your Block, through our Specialist Brokers
  • Handling the claims process, including obtaining quotations, arranging repairs and all necessary liaisons with the Insurance Company/Loss Adjuster together with making payment to all Contractors at the conclusion of each claim.
Company Secretarial Services (Additional Charge)
  • Maintaining Company Books (manual and computerised)
  • Convening and attending AGM
  • Producing and distributing AGM Minutes
  • Completing and filing Annual Returns with Companies House
  • Registering Director changes with Companies House
  • Ownership/Shareholder changes

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Additional Services
We do not have any hidden costs or commissions, nor do we take payment or commission from Contractors. The items listed below are not covered by our annual management fee, and would be chargeable on a previously agreed basis, if required. 

  • Answering Solicitors enquiries
  • Preparation of Regulations/Guidelines/Welcome Pack
  • Organising Buildings Insurance Valuations
  • Organising repairs and quotations for Brokers, where the insurance is not arranged by House & Son, together with processing any final payment. Administration of policy documents and payment to insurers.
  • Administration of major works
  • Out of hour meetings
  • Building, Surveying and Valuation Services

Get In Touch



We have been highly recommended for our very high standard of customer service, by past and present clients.

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Emergency Contact



For any emergency outside of office hours you can contact us on emergency@houseandson.net or alternatively you can call 07494271354 and leave a voicemail explaining the nature of your emergency, address, name and contact number and a member of our team will get back to you promptly.

Contact House & Son


If you do not see what you are looking for, please contact one of House & Son's Surveyors; Colin Wetherall BSc FRICS and Annie Mackenzie BA Hons MRICS